ZL913376

[LiDAX Ultra 1000 AWD] Unable to control via WiFi

Dieses Thema wurde zuletzt von ZL913376 am 2026-3-28 19:59 bearbeitet

The robot got "stuck" (actually it just needed to drive backwards 30 cm) and gave up. In a lenghy corridor it did not just mow it horizontal but vertically, that's how it got stuck in the first place.

I could just help him remotly (excellent WiFi connection) but the robot INSISTS on Bluetooth

Why? And what sense make remote controls via camera if you need stand right next to it?!

PLEASE allow remote control oder WiFi, given that the ping is ok. Or just show a warning.
Übersetzen
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2 Kommentar

Hello, regarding the fact that manual control is only available within Bluetooth range, this is primarily due to safety regulations. As the lawn mower is equipped with rotating blades, the safety design requires the following:

Manual control together with live camera viewing is only permitted when the device is connected via Bluetooth, meaning the user is physically close to the mower and can directly observe the surrounding environment. This helps minimize potential risks to people and property.

When the user is outside the Bluetooth range, the system allows camera viewing only, but remote manual control is disabled in accordance with safety requirements.

We fully understand your practical need to assist the mower remotely when the Wi‑Fi connection is stable and latency is low, for example to help it recover from a simple situation.
Your suggestions regarding optimizing mowing routes, reducing unnecessary turning, and providing clearer warnings or notifications when remote control is unavailable are very valuable.
We have documented your feedback and will forward it to our product and development teams for consideration as part of future improvements to the user experience and control logic.
2026-3-30 10:24:26 DE Übersetzen

Then just disable the blades? It's enough to set the robot free (or driving around to check things or even just by fun). Please just do it (at least given a sufficient ping). Why do you show the controls at all then?
2026-3-30 20:08:43 DE Übersetzen

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