'Path blocked' - No, it's not!

I created a narrow path to connect two zones. Robot has a few cm room on both sides. But even 2 minutes after creating the path, the robot just refuses to continue driving through.

Yes, it's narrow, but come one, this should not be a problem, I manually controlled him through, everything ok. It would be also ok to touch the bush a little bit, it's not holy or something! Do it!

How can I make this guy just drive through this open space? It worked a few times but now I have to manually control him through each time, which not even works via WiFi, so I also have to get out and stand right next to him because the app INSISTS on Bluetooth

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Hello,

currently, according to the system design, the robot can pass through narrow corridors reliably only when the width exceeds approximately 1 meter. If the corridor is too narrow, the robot may actively stop and decide not to proceed due to its obstacle‑avoidance and safety algorithms.

We recommend trying the following to improve the experience:

Widen the connecting corridor (ideally ≥ 1 meter).
Check whether there are elements on both sides of the corridor that may be detected as obstacles, such as bushes or irregular edges.

Regarding the Bluetooth manual control issue you mentioned, we have already recorded this feedback and will forward it to our product and development teams for consideration in future navigation optimizations.

Thank you very much for your support and understanding.

Hello, we sincerely apologize for the inconvenience caused.

We understand your expectations regarding the device’s pass‑through capability in relation to its hardware configuration, especially in practical scenarios involving narrow passages and the identification of “soft obstacles.” Your suggestion to allow objects such as bushes to be marked as slightly touchable or classified as “soft obstacles” is very constructive and helpful.

We have carefully documented your feedback and will pass it on to our product and R&D teams as an important reference for future optimization and feature evaluation. Thank you very much for your understanding and support.

Hi Spyro,
i encountered a similar situation... my mova refused passing pathways that were a litle narrow.
Have you tried avoiding obstacles on pathways and set up accessible zones, haven't you?
For me it worked like:
- Open the map
- click on Settings at the top right corner (3 dots)
- enable the option "pathway obstacles avoidance"
- enable the option "accessible zones" and go ahead with the setup
Would be happy to hear back if it worked.

Hi there, thank you, but these settings do not exist on the AWD models, no idea why.

Settings for AWD