SK214035

[V50 Ultra] Mopping

Dear mova team .
I am a belgian user of the mova v50 ultra complete . I notice that when there a spill the brush keep spinning and touched the oil/ketchup/coffee spil . Can this be adjusted so the side brush lift up automaticly when the robot see the spill and it should automaticly stop vacuuming and start mopping but it dont do it .
Also i noticed the groundpressure for mopping stains is to low . We have a 10 month old baby who spills water/milk on daily basis and when i let the robot mop it dont get the milk stains
out . This is mode cleangenius .
Could this be fixed with updates please

Thank you .
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2 Kommentar

Dear Valued User,
Thank you for reaching out and sharing your experience with the MOVA v50 ultra complete.
We have a specialized cleaning strategy for stains. For example, the brush will lift up and stop spinning, and the robot will perform enhanced cleaning on the stained area in a small range. To ensure this feature works correctly, please confirm that the "Stain Recognition" switch is turned on in Settings > Floor Cleaning Settings.
If the issue persists or you need further assistance with the settings, please provide more details or contact our customer support team directly for personalized help. We're committed to improving your experience!
SK214035Themenstarter
Ok thank you sir i wil look in to it
UID:SK214035
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