Introduction

Spacewalker Technology (Suzhou) Co., Ltd and its affiliates (hereinafter referred to as “we” or “us”) respect and protect your privacy. This Privacy Policy (hereinafter referred to as “this policy”) specifies how we collect, use and share the information about you when you use our websites, application, devices and other services.

We understand and are fully aware of the importance of personal data to you, and we will do our best to protect the security of your personal data. We are committed to maintaining your trust in us and protecting your personal data by abiding by the principles of lawfulness, legitimacy, necessity and good faith, consistency of rights and responsibilities, clear purpose, selective consent, minimum sufficiency, security assurance, subject participation, and openness and transparency. We promise to adopt security protection measures to protect your personal data in accordance with industry-recognized security standards.

Please read and understand this policy carefully before using our products and services. If you have any questions, please contact us via any of the contact methods described in this policy. Our dedicated privacy department and personnel will reply to you within the time frame required by each country's policies and laws.

This policy will help you understand:

I. How We Collect and Use Your Personal Data

II. How We Use Cookies and Similar Technologies

III. How We Share Your Personal Data

IV. How We Retain and Secure Your Personal Data

V. Your Rights

VI. Protection of Minors

VII Transfer of Personal Data Between Countries

VIII. Contact Us

IX. Update of This Privacy Policy

I. How We Collect and Use Your Personal Data

Personal data refers to all kinds of information recorded electronically or in other ways that are related to an identified or identifiable natural person, excluding anonymized information.

(i) Collection of Your Personal Data

We believe that you can have great products and great privacy. This means that we strive to collect only the personal data that we need. The personal data we collect depends on how you interact with us.

When you create an ID of our Apps, purchase and/or activate a product or device, connect to our services, contact us (including by social media), participate in an online survey, or otherwise interact with us, we may collect a variety of information, including:

Account information. Your account ID of our Apps or websites, and related account details, including email address, phone number, third-party account used for registration and other information you provide.

Order information. Data about your orders of our products and services, billing information and method of payment.

Contact information. Data such as name, email address, physical address, phone number, or other contact information.

Device information. Data from which your device could be identified, such as device serial number, device ID, MAC address and other necessary information for use of the device.

Network and Bluetooth information. Data about your Wi-Fi information or Bluetooth information to connect your devices to our Apps.

Usage data. Data about your use of our products and services, such as cleaning records, videos and photos, browsing history, crash data, performance and other diagnostic data and other usage data.

Location information. Location only to support services such as find nearby devices or where you agree for region-specific services.

Other information you provide to us. Details such as the content of your communications with us, including interactions with customer support and contacts through social media channels.

You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to requests you may have.

(ii) Collection and Processing of Your Personal Data for Additional Functions of website

In addition to the basic services of website, we may also collect and use your personal data in the following additional functions. If you fail to provide such information, you may still use the basic services of website, but it may be impossible for you to use the additional functions that could be convenient for you. The additional functions include:

1. Forum

When you use the Forum through the website, we collect and process your personal data to ensure the proper operation of the forum services. For this purpose, we need to collect the following information from you:

Your account information, including your website account ID, email address, phone number, and any third-party account used for registration, as well as profile information such as nickname and avatar that will be displayed in your forum activities. This information is necessary for user identification and forum participation.

We also collect and process forum-related activity data, including your posts, comments, likes, collections, shares, and following list. This information is essential for providing the forum service and enabling interaction between users.

To maintain and improve our forum service, we collect technical data such as:

- Log information (cookies and other anonymous identifier technologies, IP addresses, network request information)

- Temporary message history and standard system logs

- Crash information

- User operation information (number of visits, access time, duration, access path and likes, etc)

This technical data helps us analyze usage patterns, develop statistical information, and improve our products and services.

Additionally, we may collect contact information you provide when communicating with us, including interactions with customer support and through social media channels.

Your personal data will be used only for providing and improving the forum service, and will not be used for pushing commercial advertisements without your consent. If you choose not to provide such information, you may still use other functions of website, but you will not be able to participate in forum activities.

You understand and agree that by using the forum feature, your personal data will be processed in accordance with applicable laws and regulations. We will implement strict protective measures to ensure the security of your data and retain it only for as long as necessary to fulfill the purpose of collection.

(iii) Use of Your Personal Data

We use your personal data only when we have a valid legal basis to do so. Depending on the circumstance, we may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations. More information is available in the product-specific information embedded in our products and features.

We use personal data to operate, provide, develop, and improve the products and services that we offer you. These purposes include:

Provide and improve our services. We collect personal data necessary to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of our services.

Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

Communicate with you. To respond to communications, reach out to you about your orders or products, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies.

Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you based on your consent.

Comply with Law. To comply with applicable law, for example, to satisfy reporting obligations, or to comply with a lawful governmental request.

 (iv ) Obtaining Your Personal Data from Third Parties

We may obtain your personal data from third parties in some cases where permitted by law.

If our processing of your personal data required in the course of our business is beyond the scope of the consent you originally authorized when you provided your personal data to a third party service provider, we will obtain your express consent before processing such personal data. In addition, we will strictly comply with relevant laws and regulations and require third party service providers to guarantee the legality of the information they provide.

(v) Non-Personal Data

We may also collect other information that could not identify a specific individual (i.e., non-personal data), for example, statistical data generated when you use a specific service, such as user actions (including clicks, page redirection, browsing time). The purpose of collecting such information is to improve the service we provide to you. The type and amount of information collected depends on how you use our products and/or services. Such information will be aggregated to help us provide more useful information to our customers and learn about which parts of our website, products and services are of most interest to them, so that our service interface can be optimized.

II. How We Use Cookies and Similar Technologies

We may store small data files called cookies on your device to ensure the proper functioning of our products and services. Cookies usually contain identifiers, site names, and some numbers and characters. We can use cookies to store your login account, preferences and other data to simplify steps for your repetitive operations (such as sign-up and login) and provide you with services that are more suitable for your personal needs.

We will not use cookies for any purpose other than those specified in this declaration. You may manage or delete cookies according to your preferences. If you do so, however, in some cases this may affect your safe access to