ME022294

[ViAX 300] Positioning failed error

Hi,
I’ve had this Viax 300 robot for a month now. Everything was fine for the first two weeks, but then problems started arising. Initially, the robot would randomly stop mowing and refuse to return to the docking station automatically. I performed a reset and re-mapping at the end of last week. Now, the robot leaves the station, but positioning fails. All app commands fail. I have to take it back to the station manually.
SN G2420B5CHEE01059A4. Plugin version 3.2.6. Location: Romania.
I have an open ticket #393153.

Thanks for your feedback to fix this issue.


Best regards!
Eugen S.
Translate
You need to log in to reply. Login | Register

1 Comment

Good morning. We apologize for the inconvenience caused to you. If you have contacted after-sales service, they will keep you updated on the conclusion in a timely manner. Feel free to reach out to us anytime should you need further assistance. We hope your issue can be resolved soon.
2026-8-11 05:28:00 GB Translate

UID:ME022294 GB
  • 1Posts
  • 0Friends

© 2026 MOVA Forum All Rights Reserved | Support by Discuz! X5.0 Font by MiSans

Quick Reply Back to Top Return to List