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Hello,
Regarding this issue, please wipe the edge sensor on the right side of the robot with a soft, dry cloth. Ensure the edge sensor is not obstructed by any obstacles/objects.
Then turn off the anti-collision mode and see if the situation improves.
Go to the three dots in the upper right corner – Floor Cleaning Settings – Collision-avoidance mode
Also, please set the mop's outward spread frequency to "High Frequency".
If the device still cannot clean along the edges, please contact our after-sales department for further assistance. |