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Good morning. Does the robot perform poorly when cleaning this area? Could you please run another cleaning cycle. If the erroneous low-lying area still remains, kindly send us photos of this zone, a screen recording showing your operation steps on the mobile app, upload your device logs, and provide your robot’s model as well as SN number so we can further analyze the issue. We sincerely apologize for the inconvenience caused. Looking forward to your reply. |