Path with narrow passage

Hi!

I have a new ViAX 500/600 and I have some trouble getting the mower to reliably pass in our out through a narrow passage at the end of a path.
The passage is approx. 1 meter wide and consists of two pillars. The mover frequently stops just before the passage, hesitates, does some wiggly movements and then after some 30 sec. says "failed to reach destination zone". This happens a little too often.
I have tried to draw an "accessible zone" over the path and the zone entrance, and this maybe improved the situation a bit, but not much. The robot does not seem to plot any obstacles in the map either.
Doesn't "accessible zones" apply to paths? I feel that 1 meter should be enough for it to pass.

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Hello, according to the specifications, this machine has a narrow aisle clearance of 60cm. Would you mind seeing a photo of your aisle?

Hello. I understand. This is indeed very inconvenient, as the lawnmower fails about once every 10 attempts. I completely understand your frustration. You could try uploading your log and please provide your serial number. We will then analyze the situation for you.It would be great if there was a link to a video.