Mova600 bumper error

Anyone got a bumper error that seems unsolvable?And every time we are away from home.
Any commando given, says Bumper errore, and the Power drives backward.

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Hello! Regarding the bumper error you reported, please follow these troubleshooting steps:
The Mova 600 may get stuck after hitting obstacles while working. Please move the machine out of the trapped position first.
Check if any foreign objects are stuck in the bumper gap. After cleaning, tap the bumper gently to make sure it rebounds smoothly.
Restart the robotic mower and run a test. Besides, please check whether the two small 5×4 mm magnets on the bumper are intact and properly installed. Abnormal magnet installation will directly cause this error.
If the problem remains, upload operation logs in the App, prepare your device SN code, keep the machine connected to the network, and contact us via private message.

Hello, we are waiting for your reply. To avoid missing your message, please contact us via private message.

Good day.Just came home. Tried to clean it. When moving a little the bumper it clears the error and restarts.
But as soon as bumper touches a bit of grass, again bumper error.
Register and data sent through App as screenshot.