Still digging

Has MOVA figured - how to prevent digging?
The most challenge place is just outside of charging base.
It has already dig about 5cm deep in this year.
MOVA uses too much power while turning.
Those cases needs to run as with a car on ice - smoothly.

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Hi there, we’re sorry for the inconvenience. I totally understand how frustrating it is to deal with persistent digging issues affecting your usage.
Please go to Navigation Path > Custom path > Turning Method and try switching to curved turn to see if it helps.

If adjusting the turning mode does not resolve the issue, could you please share the time the problem occurs, along with relevant photos or videos? You can mark the damaged lawn area on a map screenshot, upload your robot logs, and provide your robot serial number, firmware version, and model. Our technical team will further analyze potential causes. Also, we take your concern very seriously. You can send us all the materials via private message later.
We hope your issue can be resolved soon and look forward to your reply.

Mova Support ... As I wrote
The most challenge place is just outside of charging base.
The mower will always do there '360degrees digging'
before start to mow as well as almost every time before start to recharge.
Isn't that place fixed ... cannot change ... or how?
... or it could change be moving a charging base weekly.
Your give 'Navigation Path' work only with paths or how?
Paths are not challenges with my mower - all turnings are.
My image is that the mover use too much power while turning.
Basically same kind of case could be in every 180degree turn, especially with very challenge places.
... needs to run as with a car on ice - smoothly
Have Mova Support ever drive a car or even walk on icy road? Please, try to find videos.
If a car stops on icy road and You'll use full power - a car won't move.
Same case will be on law - too much power - it will only dig it.
Instead of start to move smoothly and if nothing won't happen - try to change direction.

You asked: times, photos, videos, places.
There are too many times and places - should I report from 50% of turns.
My map is now 730m2. I split it with eight zones, because I cannot mow the whole area in same day.
Nowadays, mowing is possible be from 15 to 19. It depends of moisture of lawn (no rain).
I've MOVA 1000 with Your the latest firmware which You've updated.
I've already tried to report same case 2025-7-31.

Hello, thank you for your detailed description and valuable optimization suggestions.
We understand that the mower digs in‑place with high power near the charging base and during many turns, especially 180‑degree U‑turns. You expect smoother startup during turning; when resistance is detected, the robot should try to adjust direction instead of spinning and digging continuously.
You already reported this identical issue back on 2025‑07‑31. We will forward all your scenarios and improvement ideas to our technical team for thorough review.
Since this happens very frequently, you do not need to log every single turn. Please keep your robot connected to network. We will keep you updated once we get evaluation feedback. Please kindly understand possible delayed replies over the weekend.