TR374901

[V50] Wood Floor Care Solution

Hi! How can I use the Wood Floor Care Solution with my V50 Ultra? In the app I can select only the Pet Odor Solution for Tank B. Will there be any update for the robot, to be able to recognize wooden floor? Can I use now this wood floor care solution? Thanks!
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Good morning, thank you very much for your feedback. Regarding your question about using the wood floor care solution with the V50, yes, you can use it. The V50 has a dual-chamber cleaning solution tank. The floor cleaning solution added in Chamber A will be dispensed when the robot washes the mop at the base station. You can fill Chamber B with either the pet odor solution or the wood floor care solution, which will be fed into the robot’s internal water tank for floor cleaning.

I hope this information is helpful to you. Please feel free to contact us if you have any further questions.
2026-10-21 03:47:11 GB Translate

Thanks for your feedback. But there is no option in the app to select the wood floor care solution, so I think in this case the robot will use it every time when it is mopping on a tile floor as well. And I have to manually turn the B Tank off in this case and turn it on only when I clean the wood floor. Will be any option to the wood floor recognition?
 
2026-10-21 09:04 GB Translate
Good morning, thank you very much for your interest. However, there are no such plans for the V50 for the time being.
We will continuously improve and upgrade our products based on feedback from every customer.
Thank you again for your support and attention.
Have a nice day!
2026-10-21 11:56:22 GB Translate

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