I have switch from the wifi to 4G module as the signal in the garden is not enough strong.
The connection is OK in 4G but when I try to begin the mapping, it requires a bluetooth connection with the smartphone and in the Mova application I have an error message indicating that 'Unable to open the Bluetooth'.
I have of course press 3 second on the 'OK button' to make the connection but no change.
I have tested my telephone with others bluetooth tools and it works.
Hello,
Please follow the robot when controlling it remotely, and keep the phone and robot within 5 meters. Try changing the position of your hand when operating the phone, to avoid weak signals caused by your palm blocking the phone's antenna.
You are about to be redirected to the MOVA by Dreame Forum section on the Dreame Forum. Please note:
1️⃣ Accounts are not shared: The MOVA Forum and Dreame Forum operate on separate account systems. You will need to register a new account on the Dreame Forum.
2️⃣ Data is not synced: Your MOVA Forum account details, points, post history, and other data cannot be transferred to the Dreame Forum at this time.
3️⃣ This is a trial phase: The MOVA by Dreame Forum section is currently in a trial phase. The MOVA Forum will remain fully operational, and both communities will run in parallel. We will continue to evaluate the future of community operations based on trial performance and user feedback.