Issue with charging dock

Hello,
When low battery when moving, the robot is going back to the dock station but fails to recharge...
It seems due to the dock station as the dock as no more blue light, looks like the dock station is off.
When unplugging and plugging the outlet, the dock station turns green and the charging is starting.
This is happening several times during the mowing, so that I have to unplug and plug the dock each time.
Could you please help me ?
Thanks,
Julien

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Hello, you can use other appliances to check if the unstable power supply from this socket is the cause.

If other appliances do not have the same problem, the base station's power cord may be faulty. You will need to contact our after-sales department for further assistance.

Noted thanks, i’ll try this and contact support assistance if needed