Mop gets washed at docking multiple times (over 25 times)

May i know if any experienced the robot kept cleaning its mop roller multiple times at the docking station? Mine cleanered 25 times and I had to stop it if not it will keep continuing to wash and dry. The robot will wash the mop, then drive out of the dock, and reverse back in to wash all over again, this repeats 25 times before I stopped it.

Any advice why and how to troubleshoot?

TranslateView Original Text

Hello,  

Based on your description, the robot repeatedly washing the mop more than 25 times is considered abnormal behavior.  

We recommend contacting our after-sales service team for more professional technical support and assistance.