PU319313

[V50 Ultra] Mark area to prevent stepping over threshold when present

My Mova is trying to clean between the dinner table chairs, stepping over the legs. But because the legs are close to each other, it sometimes gets stuck. It is also making a lot of noise and possibly damaging the legs.

I would like to have a setting that I can mark this area off-limits when the chairs are there. Sometimes I put the chairs in the tables, so then the area is clear to be cleaned and the Mova should clean this area.
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1 Comment

Hello,

Thank you for your feedback on our product. We value your input greatly. We understand the inconvenience you may experience when cleaning around dining chairs.

To prevent the robot from getting stuck between chair legs or potentially damaging furniture, please try the following suggestions:

Set up no-go zones: When chairs are placed on the floor, you can designate this area as a no-go zone in the app. This prevents the robot from attempting to clean this narrow space.

Adjust cleaning areas: After placing chairs on the table, you can remove the no-go zone to allow the device to perform a full clean.

We will share your feedback with our development team to consider optimizing this functionality in future updates.

Thank you for your patience and support.
2026-2-16 10:08:45 GB Translate

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