Mova 1000 map

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I have a MOVA 1000 for a year. After the last firmware update it does not save changes to the map. Example: area expansion, border expansion. After the change it requests approval to merge the old area with the new one, but the change does not appear on the map.
Mova 1000, Plugin version 1.8.4, firmware version 4.3.6_0450

do you have some solution for this problem?

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vle

Have You remember to press [ USE ] too ?
That has helped me.

0

2026-5-25 17:39:21 GB Translate View Original Text

HJ004731

Thanks, I tried, it doesn't work for me.

2026-5-30 11:07 GB Translate

Mova Support

Hello, please try clearing your phone's cache and restarting the app to test. If the problem persists, could you please provide screenshots of any relevant error messages on your phone screen? We welcome your feedback on any follow-up issues!

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2026-5-26 10:21:09 GB Translate View Original Text

HJ004731

Unfortunately, the proposed solution does not work. I noticed that the WIFI signal is very weak on the Robot (2 bars) in that part of the garden, but on the phone I have a very good signal. I tested in other parts of the garden and the situation is the same. The application does not display an error, but it does not save the changes.

2026-6-22 09:23 GB Translate

HJ004731

I'll try, now it doesn't give any error message. After I press the 'Confirm' button it returns to the initial map and the changes are lost. Initially they appear in green over the existing map.

2026-5-30 11:10 GB Translate

Mova Support

We sincerely apologize that we haven’t fixed the problem where map changes cannot be saved. Please provide your device SN number, upload this fault to the backend log, and keep the robot connected to the network for 48 hours. Our technical staff will remotely check your device to locate the root cause as soon as possible.

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2026-6-22 10:37:55 GB Translate View Original Text

HJ004731

UID:HJ004731

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Mova 1000 map

Direct to the Floor 6 Comment

Direct to the Floor
6 Comment