Mova V50 Ultra – Water dripping/leaking on the floor along the driving path

Hi everyone,
I’m experiencing an issue with my Mova V50 Ultra where it leaves a trail of distinct water droplets on the floor along its driving path.
To clarify, this is not water being flung or sprayed from the spinning mop pads. It seems like a direct leak or uncontrolled drip from underneath the robot while it moves.
Here is what I've checked and tried so far:
Water Flow settings: I tried lowering the water volume in the app, but it didn't help.
Cleaning solutions: I am using standard tap water/the recommended solution (no foaming detergents).
Visual inspection: The mop pads are properly attached.
Even when the robot is moving between rooms or returning to the dock, it continues to drip.
Has anyone encountered this issue?

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We apologize for the inconvenience. We appreciate all the troubleshooting you have already done. Please confirm whether the leak originates from the clean water tank or the dirty water tank, as leaks mostly occur with the dirty water tank. You can try the following solutions:
1. Check if the dirty water drain outlet and filter assembly are clogged, and clean them promptly if so.
2. Open the top cover of the dirty water tank, inspect whether the sealing ring on the cover is loose or deformed. Manually reset it in a timely manner and wipe it clean with a mop.
3. After emptying sewage water, make sure the buckles of the dirty water tank are fully locked into place.
4. After placing the dirty water tank into the base station, press it down gently to guarantee it is properly installed.
5. If the above steps do not work, wipe the liquid level sensor (metal shrapnel) on the cleaning tray with a dry mop.
If the leakage issue still cannot be resolved after these operations, please reach out to our after-sales team for assistance via email: aftersales@mova-tech.com