🎨 Meet the New MOVA Avatars!

Hi MOVA Community! 👋

We've noticed that many users are still using the original default avatar... and honestly, the forum has started to look like a little army of clones. 😅
To make our community feel more colorful and personal, we've designed 7 brand-new default avatars, each inspired by a different MOVA product. 🚀
✨ What's changing?
🎲 New users will automatically receive one of the new avatars at random.
🔄 Existing users who are still using the original default avatar will also be automatically assigned one of the new designs.
Think of them as your new MOVA buddy until you choose your own style!

🌟 Make It Truly Yours
These avatars are just a fun starting point. We'd love to see the real you!
Whether it's your smile, your pet, your favorite color, your robot, or anything that represents you—make your profile uniquely yours.

🎁 Why switch to a custom avatar?
💎 Earn MOVA Forum Points when you upload a custom avatar!
(Forum Points can be converted into MOVA Website Points to help you save on future purchases.)
🏆 A custom avatar and custom username are required to be eligible for future MOVA Forum events and giveaways.

🔧 How to update your profile
1️⃣ Tap "My" at the bottom of the app.
2️⃣ Tap your avatar in the top-left corner.
3️⃣ Upload your custom avatar and set your username.
A community feels warmer when every member has their own identity. 💙
We can't wait to meet the real you! Let's make this community more colorful, more personal, and more MOVA!

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Would a cat in a watermelon cone of shame help me get more points?

My mower won’t go out on the schedules any more, I have to manually start it every time. Any suggestions?

Hello,

I need help with account unbinding for my MOVA 600 robotic mower.

I legally purchased the mower from a Polish retailer as a customer-returned/used product. Unfortunately, when I try to add it to my MOVAhome account, the application displays a message saying that the robot has already been bound to another account.

I have no contact with the previous owner because the mower was purchased directly from the retailer after a consumer return.

I contacted MOVA/Dreame support on September 26, and I have already provided the necessary information and proof of purchase. I also contacted the Polish helpline, but they informed me that they cannot perform the account unbinding themselves and that it has to be handled by technical support.

I am still waiting for the device to be unbound.

Model: MOVA 600
Device model: MLM1110
Serial Number: G2405B52FWE0008432
Purchase date: September 21, 2026
Retailer: M2 Trading sp. z o.o., Poland

I can provide the purchase invoice, photo of the serial-number label and screenshot of the MOVAhome account-binding message if required.

Could a MOVA/Dreame representative please check the status of this case and help escalate the account unbinding request?

I would really appreciate your help, as I have a limited return period with the retailer and currently cannot properly configure or test the mower.

Thank you.

Just bought a brand new new Mova e40 ultra how long for full charge

My AF1 Pool Float temperature readout defaults to °C. How to permanently change it to °F?