FT001876

Bad positionning in charging station

Last edited by FT001876 on 2025-4-27 20:19

I bought Mova 1000 few days ago but the mower always goes back on the right side of the station for charging.
Impossible to charge by itself and I have to put it manually in the good position every time.
The horizontality of charging station is good.
Can you please help me ?
Translate

This post contains more resources.

You need to log in to download or view. No account? Register

×
You need to log in to reply. Login | Register

7 Comment

The Same for me
2025-4-28 02:54:37 Translate

Hello same for me with MOVA 1000. One Time of 3
2025-4-28 14:36:29 Translate

Dear Customer,
Thank you for reaching out. We’re sorry to hear about the charging issue with your Mova 1000. To resolve this, please try repositioning the charging station to a flat and open area. Ensure no obstacles or reflective surfaces are nearby.

If the problem persists, kindly upload the robot’s logs and a full map screenshot via APP. Our team will analyze the data promptly to assist further.
We appreciate your patience and cooperation!
2025-4-28 16:41:44 Translate

FT001876Thread Starter
Actually, mower seems to be bothered with gravels in front of station : less grip.
I swept gravels and automatic return is so far effective.
2025-4-29 15:19:58 Translate

reflectors in your station are clean? And have you tried to reset the station and mower?
2025-5-21 02:53:30 Translate

Or maybe you have some reflection somewhere? Try to move your station
2025-5-21 02:54:07 Translate

Could you post a video while MOVA is trying to dock?
2025-5-21 20:00:05 Translate

© 2025 MOVA Forum All Rights Reserved | Support by Discuz! X5.0 Font by MiSans

Quick Reply Back to Top Return to List