FT001876

Bad positionning in charging station

Last edited by FT001876 on 2025-4-27 20:19

I bought Mova 1000 few days ago but the mower always goes back on the right side of the station for charging.
Impossible to charge by itself and I have to put it manually in the good position every time.
The horizontality of charging station is good.
Can you please help me ?
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7 Comment

The Same for me
Hello same for me with MOVA 1000. One Time of 3
Dear Customer,
Thank you for reaching out. We’re sorry to hear about the charging issue with your Mova 1000. To resolve this, please try repositioning the charging station to a flat and open area. Ensure no obstacles or reflective surfaces are nearby.

If the problem persists, kindly upload the robot’s logs and a full map screenshot via APP. Our team will analyze the data promptly to assist further.
We appreciate your patience and cooperation!
FT001876Thread Starter
Actually, mower seems to be bothered with gravels in front of station : less grip.
I swept gravels and automatic return is so far effective.
reflectors in your station are clean? And have you tried to reset the station and mower?
Or maybe you have some reflection somewhere? Try to move your station
Could you post a video while MOVA is trying to dock?
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