Broken after 1 use!

Used it once and the wheel broke off. Is this thing made of cardboard? I expected a vacuum, not a disposable toy. Total waste of money.

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We are sorry for the bad experience.

In this case, you can contact our after-sales department. If the warranty conditions are met, the after-sales department can send the robot for repair for free.

If you have already contacted the after-sales department, can you provide us with the ticket number? We will review your case and try to find the most satisfactory solution for you.