Hello,
The amount of cleaning liquid used is quite small, about 1-2 ml each time, so changes are not very noticeable.
Please check if the automatic detergent dispensing feature is enabled. If it's not enabled, please turn it on before cleaning the mop pad.
After the mop cleaning is completed, you can shake the dirty water tank to see if foam is produced to determine if the base station has used the cleaning liquid.
If there is no foam, please contact our after-sales department for further assistance.
Customer Care:
+1 (888) 308-6159
(Mon. to Sun. 9:00–18:00 EST)
support@mova-tech.com mova.usmkt@mova-tech.com
