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Hello,
Could you please confirm whether the robot remains powered on even after the safety key has been removed? When the key is in the ON position, does the robot charge normally while placed on the base station, or is there still no response at all?
If the robot remains powered on even after the key is removed, or if it still cannot charge properly on the base station after the key is inserted, please provide the robot’s serial number and firmware version so that the issue can be further analyzed. |