Hello,
Regarding the P50 Pro Ultra you mentioned, which official website did you purchase it from? This model isn't sold on the global Mova website. It's sold on the Mova North American website, along with related accessories. If you wish to purchase it, you'll need to be in North America. Here's a link to purchase P50 Pro Ultra accessories:
https://us.mova.tech/products/au ... 97de8388b&_ss=r
If you need to purchase it in the UK, you can contact our after-sales customer service to check for stock availability. Our contact information is:
contact@mova-tech.com
Regarding the warranty period, if your product has a three-year warranty, and a manufacturing defect occurs within the warranty period, you can contact the Mova after-sales service team or an authorized dealer/retailer. After verification of the quality issue, you can apply for free warranty repair service. (The location must be the same as the website where you purchased it.)