BI274377

[Z50 Ultra] Mova Turkish voice command.

Hi,

I just purchased mova z50 ultra for my grandmother just because i had a dreame (with Turkish voice command) i thought mova would also have it, but it seems it only has Turkish voice and language but unfortunately no Turkish voice command which was critical because my grandmother doesn't want to use the app the whole time.

Is there any option to add Turkish voice command? It does has the Turkish command reply words but no Turkish voice command.

Can this please be fixed? It should be a easy fix for you guys But a very big win for my grandmother
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5 Comment

Good morning, thank you very much for your valuable feedback and detailed explanation. We fully understand that your elderly family member relies on voice control and finds it inconvenient to operate the app frequently. We will forward your request for Turkish voice commands to our R&D team for evaluation and planning.
2026-7-15 05:00:28 GB Translate

Thank you for the quick reply. It looks like it's forgotten or a little bug in the app, because you do have command replies in Turkish but you can't give commands. At the voice assistant > detected language you can't chose Turkish it doesn't scroll down. Tried with different phones. Do you know how long it will take to Turkish voice command to be added? Thank you guys in advance :)
 
2026-7-15 10:42 NL Translate
Hello, thank you very much for your detailed feedback. We are unable to provide you with an exact release schedule for now. We have fully logged the issues you mentioned — missing Turkish voice commands and unscrollable language list — into our demand schedule, and will forward them to the product team for optimization. We will notify you immediately once there is any update, thank you for your patience.
2026-7-16 10:59:17 GB Translate

Can not find options for second map
2026-7-18 00:25:36 Translate

Hello, Thank you for your inquiry. To make it easier to use with multiple cards, you don't have to move the base station multiple times when creating maps. When you create the second, third, or fourth map, there is no need to move the base station. The map is automatically saved as soon as the robot returns to its starting point. This makes the process very convenient. App instructions: Map icon > Create multi-floor maps > map We hope this information will help you.
 
2026-7-18 11:56 GB Translate
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