RD246493

[MOVA 1000 and MOVA 600] Zones

Hi all
Can someone help an 80 year old who lacks knowledge of modern technology?
I bought a MOVA Viax 300 as only have small garden.
I’m confused with zones. Do I map the garden then split it into zones or create each zone on a blank canvas?
Thanks in advance.
Colin
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4 Comment

Good morning, thank you very much for your feedback. Regarding your question: if you first complete the mapping of one large overall area, you can split it afterwards. However, you cannot delete the sub‑areas split from this main large area.
If you map one small area at a time, adjustments will be easier and you can delete unwanted areas. Please note to keep some distance between zones. If areas overlap, different zones may be merged into one large area.
For mapping, you need to follow behind the robot and control it remotely. Do not worry, I will prepare the relevant mapping video for you, which will help you understand it better.
Hope this information is helpful to you. Please feel free to contact us if you have any further questions.  HOW TO MAP YOUR GARDEN
Hi my mova viax is cutting all over the in different patterns and is lost to my boundaries are have tried remapping on number of occasions and still the lawnmower seems to be confused to where it is please can anybody help?
Please,share your robot’s SN number, exact model and firmware version. Our technical team will further analyse the possible causes. We hope your issue can be resolved as soon as possible and look forward to your reply.
 
2026-9-6 08:13 GB Translate
Good morning, sorry for the inconvenience caused. I understand how frustrating it is when your mower has erratic cutting paths, poor positioning and boundary‑recognition issues. Thank you for already attempting to remap multiple times. You may also check that the sensors and camera are clean, clear away any tangled grass and dirt, and try restarting the machine. If the problem persists, please provide us with the time the fault occurred, relevant photos or videos, upload your machine logs.
 
2026-9-6 08:12 GB Translate
UID:RD246493 GB
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