[V50 Ultra] V50 Ultra Complete - Status of firmware 4.3.9_4676?

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Hello,

My V50 Ultra Complete is on 4.3.9_2802 and the app is offering 4.3.9_4676. Since there's no rollback, I want to check before updating.

Users reported these issues on 4.3.9_4607:
- Multiple / extra maps created over time
- Cleaning rooms that were not selected
- Ignoring the custom room sequence

Are these issues fixed in 4.3.9_4676, and is it considered stable?

Thanks!

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Mova Support

Please share your device with our technical account. Follow these steps: go to **Settings** → **Device Sharing** → **Add Contact** → enter the shared ID **BD929781** → tap **Next**.
We will arrange our technical team to check the status of your device after the upgrade. Please also provide your SN code.

0

2026-10-10 03:29:00 GB Translate View Original Text

TR374901

Hello! There is a new issue on this update where the robot is not lowers its roller brushes during cleaning, so now my robot is completely unusable. I think MOVA should fix it quickly, or at least they should offer a downgrade

0

2026-10-11 15:47:23 GB Translate View Original Text

Mova Support

Hello, we noticed that you also reported this issue on another platform. To help us resolve it, could you please send us a private message with the timestamp when the fault occurred (this is critical for us to locate the issue from logs), upload your robot logs, relevant photos or videos, and provide your robot SN, exact model and firmware version. Please share your device with ID: BD929781. Our technical team will further analyze the potential cause. We hope your issue can be resolved soon.

2026-10-12 03:27 GB Translate

SU007306

UID:SU007306

GB

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[V50 Ultra] V50 Ultra Complete - Status of firmware 4.3.9_4676?

Direct to the Floor 3 Comment

Direct to the Floor
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