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DH135234
2025-7-15
1011
Hello, after updating to 4.3.9_1539 instead of going to a sleep it does a factory reset. So basically each 10 minutes it just launch ‘resetting to factory settings’ (even if it was not connected ...
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0
0
6
NENEFERRONI
2025-9-8
1251
【FD10 Pro】
Ho scelto la friggitrice ad aria MOVA AeroChef FD10 Pro per la mia famiglia. La uso quotidianamente per pasti veloci e sani. Il suo design compatto da 6L si adatta al piano di lavoro e le sue perform...
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2
0
0
HM794909
2025-4-18
2316
【P50 Pro Ultra】
Hello, when will an accessory kit for the p50 pro ultra be available? (With mops, side brush, some filters and dustbags, even detergent)?
0
0
2
BO554764
2025-4-20
2549
Hi, question about the charge period of the robot mower mova 1000. When this period is defined, is it strictly exclusive ? In other words will the robot charge itself when mowing outside of this charg...
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1
0
1
EL483630
2025-7-17
1045
【MOVA 1000 and MOVA 600】
Hello, after updating the program I noticed that the mova 1000 is taking longer to charge. Could this be the case?
0
0
2
DN414100
2025-9-9
GB
800
【MOVA 1000】
One sample lawn's layout is like U-shape. It'll mow smoother after split it to three zones and modify each cutting directions as with left layout (numbers gives image of directions). Notice a charging...
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0
0
2
NM120208
2025-7-18
1078
【V50 Ultra】
Inside the Mova app, there is this icon that looks like a play/pause button but in reality it’s an agent smiley icon. It looks weird. Several times I tapped that icon accidentally thinking it’s play...
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1
0
1
Cavalier Bellumori
2025-4-24
2317
【V50 Ultra】
I want to sincerely thank Mova for inviting me to their exclusive event in Berlin a few weeks ago. It was a fantastic experience, full of innovation, technology, and inspiration. During the event, I h...
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+7
2
1
0
KA077151
2025-9-9
714
【FD10 Pro】
MOVA AeroChef™ FD10 Pro Friggitrice ad aria UGC: una fantastica scoperta! Ha tutto: ha la doppia resistenza, ha la finestra d'ispezione e la luce interna comandabile con il suo pulsante dedicato, al ...
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+4
2
0
0
EK311114
2025-4-25
3673
Hi, Someone knew how to add Mova 600 on Dreame App ? I have some devices from Dreame and i wont to manage all from Dreame App. I try but the QR is not read and if i try to add manualy like A2 mower, ...
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1
0
1
LI095703
2026-1-13
709
【Z50 Ultra】
Nell'app manca la gestione del pavimento in legno. Sarebbe utile poter impostare il livello di acqua al mocio stanza per stanza in fase di modifica mappa così che clean Genius la regoli in automatico...
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0
0
2
EI790626
2025-12-1
401
【FD10 Pro】
The Mova FD10 Pro has completely transformed the way I cook every day. Compact, stylish, and incredibly practical, it delivers perfectly crispy food without a drop of oil. Its generous capacity and sm...
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2
1
1
JW631392
2025-4-26
2999
"Hello, I have 2 zones in my garden here in France and I can't find a way to send the robot to mow a specific zone using voice control (Alexa). No matter what I try, it replies "commencer à tondre to...
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0
0
2
Gale of the Storm
2025-7-18
1110
I have enabled all the photo related sections since the robot is supposed to send gifs of pets it encounters while cleaning. I've used it everyday for 4 days with 4 cats investigating it ... but NO pi...
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0
0
2
JI464944
2025-9-10
816
【V50 Ultra】
Dalla schermata dove riuscivo a programmare il mova rimane tutta bianca e non posso selezionare nulla. Continua a stare su caricamento dati ma non si muove da lì…
0
0
2
FJ903756
2025-4-28
2379
【P50 Pro Ultra】
Hi everyone....I'm wondering where I can buy the various original spare parts or if there are any compatible ones
0
0
2
GM014836
2025-9-10
1123
【MOVA 1000 and MOVA 600】
Hello, When low battery when moving, the robot is going back to the dock station but fails to recharge... It seems due to the dock station as the dock as no more blue light, looks like the dock statio...
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0
0
2
Joseph85
2025-7-19
1260
【V50 Ultra】
Hi, I recently got a Mova V50. It works perfectly, but I can't figure out how to tell it to use the scented cleaner. I don't have pets, but I'd still like the house to smell nice. Is there a way to "f...
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1
0
1
GR171582
2025-9-10
751
Mi sta capitando, da circa due settimane, che almeno una volta su tre che provo ad utilizzare il robot, l’app mi richieda la mappatura della casa. Come si fa a salvare il backup della mappa?
0
0
2
IK442354
2025-12-2
796
【V50 Ultra Complete】
V50 ultra complete. When I try to set a custom cleaning to vac & mop, the robot does detach the mop and vacuum first. After it finish to vac and return to the base, I receive an error because the clea...
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0
0
2
JA218583
2025-9-11
800
【V50 Ultra】
Ho preso da qualche giorno un Mova V50 Ultra complete e sono molto soddisfatta, ho rilevato però che il LiDAR non si ritrae quando passa sotto un mobile la cui distanza da terra è di 10,3 cm. E qui...
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0
1
1
CY953710
2025-7-19
1060
【V50 Ultra】
I ve bought a Mova P50 and during the unboxing I noticed that there is no container included with the P50 (cleaning solution container). I wondered if this is normal and is the container not included?...
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0
0
5
ZU510924
2025-5-4
2052
【V50 Ultra】
La qualità costruttiva di percepisce subito, davvero elevata. La prima configurazione è veloce e guidata anche se l’app presenta traduzioni non perfette (Ita) che possono confondere. Peccato per la...
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+3
1
0
1
QI356544
2025-12-3
547
【V50 Ultra Complete】
Salve! Ho eseguito fin’ora 3 lavaggi della casa e non ha mai pescato il detergente. Il livello del detergente è sempre lo stesso. Come posso risolvere?
0
0
2
FE388910
2025-9-12
777
【MOVA 1000】
Buongiorno, ho acquistato da poco un mova 1000 e devo dire che sono molto soddisfatto finora, solo che non riesco a trovare il modo di fare la falciatura dell'erba alta più di 8/10 cm. . infatti quan...
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0
0
2
Cinderella
2025-5-4
2462
Yesterday the dock light was working. When I took a container out or the bag, etc., it would turn red and back white when reinstalled. It is mot doing that today. I can take everything out of it and t...
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1
0
1
OS204133
2025-7-21
1019
【P50 Pro Ultra】
Bonjour Pourquoi la led reste tout le temps allumé après le lavage ?? La recharge se fait au heures creuses
0
0
2
SquireJim
2025-7-21
892
Seriously, how can you sell a toothbrush WITHOUT REPLACEMENT HEADS??? Can't order any new heads??? Your customer service model is AWFUL!!! I love my V50 Complete, but God help me if anything goes wron...
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0
1
1
KG099270
2025-9-12
770
【MOVA 1000】
Quando mi collego con App, mi chiede costantemente di aggiornare il firmware. Faccio partire l'aggiornamento ma segnala problemi con il WiFi. Non riesco ad accedere alle impostazioni perchè chiede se...
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0
0
3
NM120208
2025-7-22
1098
【V50 Ultra】
I have manually marked a few places in home as low lying areas in the map. Now when I try to remove one of them and save, I get this error as shown in the image below. This error just blocks me from ...
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0
0
2
CR279037
2025-9-12
914
【Z50 Ultra】
Salve vorrei sapere come mai ogni settima si straccia il mocio addirittura ora non vedo piu cje gira quando lava volevo sapere se era tutto normale
1
0
1
IK442354
2025-12-4
511
【V50 Ultra Complete】
Hi, Where I can find a page with all change log ? What about firmware change log 4.3.9_2501? Regards
0
0
3
LP438900
2025-12-4
381
【Z60 Ultra Roller Complete】
Non riesco ad attivare la lingua italiana
0
0
2
TN225674
2025-5-6
1358
Salve ,la mia stazione di ricarica si spegne quando il robot inizia a lavorare, per cui quando torna a ricaricarsi si blocca perché non ritrova la stazione, devo staccare e riattaccare la spina dalla...
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0
0
2
QT206541
2025-9-13
756
【E30 Ultra】
Hi, Can someone get any web link to order side brush for Mova E40 Ultra ? French and English Mova website did not help. NB: From this forum, the Mova E40 Ultra is not available from the product se...
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0
1
1
Cavalier Bellumori
2025-5-7
1739
【V50 Ultra】
Scopri il Mova V50 Ultra Complete: 24.000 Pa di potenza, lavaggio a 50 °C, DuoSolution, torretta retrattile e ostacoli fino a 6 cm superati. Perfetto per case con animali! Ora in promo su Amazon a 1...
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2
0
0
SW344615
2025-12-6
338
【MOVA 600】
Comment mettre à jour la position de la station de recharge si on a été obligé de la déplacer de 10/20cm ?
0
0
2
QT972978
2025-9-14
783
【FD10 Pro】
Ho acquistato la friggitrice MOVA FD10Pro e devo dire che ha superato le mie aspettative. E' pratica, veloce e molto pratica da usare. I cibi risultano croccanti all'esterni e morbidi all'interno, us...
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+3
1
1
2
Gale of the Storm
2025-7-23
953
Last week Salt kindly helped me find how to find the pet gifs automatically generated (thanks again, Salt). I've been able to look at them but most of the time when I try to download them I get the me...
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0
0
2
Bingo
2025-5-9
1287
Buongiorno, una volta mappato il confine e le aree da tagliare c'è la possibilità di escludere temporaneamente alcune zone? Ad esempio se c'è da fare il ripristino del prato con un telo di copertur...
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0
0
2
NW697538
2025-7-23
1044
【Z50 Ultra】
Utilizzo il mio z50 da una settimana e devo dire estremamente soddisfatto. Mi domandavo dato ho vero parquet in legno …se ci fosse un impostazione da settare sull app per pulizia parquet Non son rius...
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0
0
2
YQ995567
2025-9-14
1003
【P10 Pro Ultra】
The robot will finish cleaning and drive around aimlessly for 10 minutes doing nothing before announcing the task is done and going back to the dock.
0
0
2
UB172573
2025-7-25
1311
【V50 Ultra】
Does the mova v50 ultra complete refill its water tank if it recognizes water level is not enough for washing floors? Please note: i'm not talking about the BASE water tank, instead i am referring to ...
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1
0
4
UB172573
2025-7-26
868
【V50 Ultra】
It would be nice and more usable to give a name to schedulings.
1
0
1
RK721743
2025-5-13
1269
Ho mappato il secondo piano,quando porto solo il robot e lo faccio partire,continua a girare a vuoto ma non inizia la pulizia,se però porto anche la base non ci sono problemi. avevo capito male o dov...
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0
0
2
UN120039
2025-5-13
2588
Hello, when I want to see the 3d map, only a black screen is displayed. Wifi connection was not good, and after some retry, no more possible to download data again and now, only a black screen is disp...
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0
0
2
OQ079271
2025-5-14
1145
5 jours seulement que j'ai le robot...et je n'ai même pas réussi une seule tonte entièrement. Il a commencé puis "le robot s'est perdu", et depuis impossible pour lui de se repositionner et se rec...
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0
0
2
UN726192
2025-7-27
826
Mon P50S ULTRA sort de sa station au lieu de s’y recharger. Le robot ne veut donc pas rester dans sa station pour sa recharge. Il indique "Nouvelle station automatique engagée" et HOP ! il ressort !...
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1
1
4
Giofe86
2025-9-17
791
【V50 Ultra】
34 metri quadrati in 76 minuti consumando il 50% di batteria. È una follia sia per consumi che per tempistiche. Com'è possibile una cosa del genere? Non mi è mai capitata con altri robot.
0
0
3
LC345069
2025-12-9
407
【Z50 Ultra】
Hello, I am having severe issues with my Z60 robot. Every time he tries to clean under my bed and lowers down the LDS, it does not move back up, until the task is finished. However the robot usually ...
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