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Latest Earliest
PL365795
2026-3-20 NL 1229
【ViAX 250】For some functions on my ViAx 300 you need the Link Module. But I don's seem to be able to locate that in the app. Where can I find it and how can I get it installed?
0 0 2
KE374456
2026-3-20 IT 436
mova z60 dopo 88 cicli 1882 mq puliti 2 mesi e mezzo di utilizzo parere molto negativo il liquido della vaschetta detergente come riscontrato da molti altri utenti rimane sempre lo stesso,servizio cli...view all
0 0 1
BY343509
2026-3-20 GB 469
【MOBIUS 60】Hey, I observed something which I can't remember I have noticed. When I task the robot to CleanGenius the kitchen it starts to dampening the currently installed mob, which isn't the required one for ...view all
0 0 1
Katia4
2026-3-20 IT 485
【MOVASpring】Ho da poco dato il benvenuto al robot Z60 Ultra e già non posso più farne a meno. Mi ha incredibilmente svoltato le giornate. Prima aspiravo e pulivo i pavimenti tutti i giorni, ed oltre ad essere ...view all
1 0 1
KRIS27
2026-3-19 DE 796
Digest1 【MOVASpring】Prima di Mova impiegavo tutti i giorni un sacco di tempo dopo il lavoro per gestire e tenere pulita la lettiera della mia gatta. E rimaneva costantemente poco tempo per coccole e giochi. Ho deciso di...view all
1 0 1
Mary
2026-3-19 IT 592
【MOVASpring】Che dire da quando ho i vostri prodotti ho sempre piu tempo libero per me stessa o per la mia famiglia, i vostri prodotti sono ottimi e di ottima qualità, ci aiutano quotidianamente e ci fanno rispar...view all
47 11 1
-MAX-
2026-3-18 GB 1442
Digest1 【MOVASpring】Non c'è storia, non c'è partita... Con MOVA vinci sempre!!! Siamo passati dal trascorre ore e ore ad affannarci (casa su 4 piani....) al goderci momenti di svago e relax: partita vinta! -PERFECT- ...view all
49 11 3
Macmoc
2026-3-17 GB 1187
Digest1 【MOVASpring】La routine ⏳ Prima di MOVA, la mia giornata non iniziava con un caffè, ma con la "caccia al tesoro" nella lettiera. Penny è una gatta molto esigente sulla pulizia, il che significava dover setaccia...view all
2 0 1
YE027969
2026-3-17 NL 1626
【LiDAX Ultra 800】The battery of my LiDAX Ultra 800 drains completely overnight ( in a few hours actually) in standby mode on its docking station. Is there a setting causing this? I have already tried turning off the a...view all
2 1 0
FT037153
2026-3-17 GB 986
【LiDAX Ultra 1600 AWD】Depuis la reprise de la tonte Mon robot tondeuse, Moha 600 ne veut plus se recharger La base en voyant violer Et dès que j’allume le robot ça m’annonce batterie faible et ça l’éteint tout de su...view all
0 0 1
YE027969
2026-3-16 NL 2215
【MOVA 1000 and MOVA 600】I have noticed that the robotic lawnmower (LiDAX Ultra 800) cuts the edges very short, down to 3 cm, when using Ultratrim 1.0. Is it possible to disable this, so that the cutting head still moves to g...view all
0 1 2
VZ718054
2026-3-16 IT 994
【LiDAX Ultra 2000 AWD】Buongiorno, durante la creazione della mappa ho definito diverse zone. Vorrei ora apportare alcune modifiche al perimetro di alcune di esse, perché il robot ha lasciato dell’erba alta in certi punti...view all
0 0 3
Chanty
2026-3-15 IT 1302
Digest1 【MOVASpring】Mova, grazie a voi e alla scoperta dei vostri prodotti posso dire di essere un utente completamente soddisfatta!! Mi hanno consigliato voi, anche se titubante visto che eravate un nuovo marchio, alla ...view all
48 17 1
Mattycus
2026-3-15 DE 1292
Digest1 【MOVASpring】Che dire, sono un amante della tecnologia ho sempre avuto prodotti tecnologici da provare e usare, avevo già robot di altre marche ma a parte aspirare non lavavano mai bene i pavimenti e la manutenzi...view all
47 18 2
Fairylandia
2026-3-15 IT 792
【MOVASpring】Ho sempre passato l'aspirapolvere classica per pulire i pavimenti e usato il classico mocio ma siccome lo facevo tutti i giorni ci impiegavo da 1 a 2 ore al giorno che nel lungo periodo non era sosten...view all
3 1 1
FK735601
2026-3-14 GB 811
【Z50 Ultra】Die Station / Dock, saugt das Schmutzwasser nicht ab. Es bleibt in der Auffangschale. Was kann man dagegen tun?
0 0 1
PianoNobileApts
2026-3-13 IT 1207
Digest1 【MOVASpring】When you are not at home for a while but you would experience a refreshed house coming back. With Mova this wish can come true.
1 0 1
RN953342
2026-3-12 GB 848
【MOBIUS 60】As you can see from the attached picture, the robot does not clean within 1cm of the table legs and sometimes even the wall, leaving a fairly large space, around 5cm. How can this be solved? PS. I hav...view all
+3
0 0 2
VK724442
2026-3-12 GB 808
Buongiorno mi capita spesso che il robot lasci macchie di acqua sul pavimento come posso risolvere
0 0 1
seresese90
2026-3-12 IT 737
【MOVASpring】Quella volta che sono uscita tardi dal lavoro,ho perso il treno e il treno dopo era in ritardo. Potermi sedere sul divano e guardare un film mentre il robot puliva per me non ha avuto prezzo.
1 0 3
Meggy
2026-3-12 DE 852
【MOVASpring】Da quando a casa abbiamo preso il robot Mova E40 Ultra abbiamo molto più tempo per noi stessə, io ad esempio ho più tempo per lunghe passeggiate e per ammirare la natura, anche quella in città, ch...view all
2 1 2
RB239618
2026-3-10 IT 870
【LiDAX Ultra 1600 AWD】La base del mio Mova 600 ha un difetto, il robot parte per tagliare l'erba e quando sta per scaricarsi torna alla base ma non riesce a posizionarsi perché la base è spenta .... spia SPENTA. Bisogna ...view all
0 0 1
Mova Forum
2026-3-10 DE 1861
Digest1 【MOVASpring】This spring, celebrate the small wins that make life lighter. Your moments. Your stories. Your strength. Share a glimpse of life where you—or someone you know—reclaimed time, energy, or balance. Ev...view all
6 1 9
-MAX-
2026-3-9 GB 728
【P50 Pro Ultra】Gia avevo il V50 per il piano giorno, ed ho deciso di comprare il P50S per lil piano notte. Il P50S non ha una torretta lidar come il V50, ma usa la navigazione Flash Pulse, ciò permette di avere un...view all
0 0 0
Mova Forum
2026-3-9 DE 899
【Earn & Redeem】Every Monday, we’ll be sharing valuable tips about using your MOVA robotic mower. Optimized Weekly Q&A: MOVA Winter Storage Guide 🌿Q: Tips for easy spring reinstallation? 📅 Share your answer at an...view all
0 0 2
PM680333
2026-3-9 GB 1020
【MOVA 1000 and MOVA 600】Hallo, ich komme nicht an meine mähkanten ran obwohl sie bündig mit dem rasen sind. Können sie helfen ?
0 0 1
Andc1992
2026-3-9 IT 797
Buongiorno, dopo 4 mesi dall'acquisto del mio Mova e40 ultra ho deciso di lavare il contenitore del robot come da istruzioni sull'etichetta. Dopo un giorno e mezzo ad asciugare e dopo averlo soffiato ...view all
+3
1 1 1
KE374456
2026-3-8 IT 808
【MOBIUS 60】salve sono da due mesi che sto testando il mova z60 ultra roller complete per una cronologia delle pulizie pari a: 1723m3 per 2181 minuti di lavoro 81 cicli ho notato che il liquido del detergente e s...view all
0 0 7
BI349378
2026-3-8 GB 850
【V50 Ultra】Feedback on this. Vac and mop cycle. If the clean water tank runs dry (I assume also if the dirty water tank is full). The robot goes on strike and won't do any of a vac and mop cycle. I can't alway...view all
0 0 2
BI349378
2026-3-8 GB 910
【V50 Ultra】Every morning my vacuum cleans the pantry, kitchen and lounge. It's set for X2 cleaning of each area. All the same flooring, the kitchen and lounge are the same room but seperated in the app. The p...view all
+4
0 0 3
DN187851
2026-3-6 IT 824
【MOBIUS 60】Il miglior acquisto mai fatto per la casa Ad un mese dall'acquisto, dopo averne fatto un utilizzo quotidiano e in diverse modalità, posso confermare tutte le ottime recensioni già espresse dai prece...view all
0 0 0
Mova Support
2026-3-6 GB 838
Poll Mova Service Week Feedback Survey (Multiple choice)
I posted/commented in the forum
I followed the Service Week posts
I didn‘t notice the Service Week
I‘m satisfied with the repair process
Repair took too long
No status updates during repair
Still broken after repair
Other repair issues: _______ (please comment below)
I’m satisfied with customer service response speed
No reply to emails / Online chat unavailable
Response too slow
Other customer service issues: _______ (please comment below)
I understand what the 3-year warranty covers
I roughly know what the 3-year warranty covers
I‘m not sure what the 3-year warranty covers / I have no idea
I’ve used the 3-year warranty – smooth experience
I‘ve used the 3-year warranty – not smooth
I haven’t used the 3-year warranty
The one after-sales service I‘d like Mova to add/improve: _______ (please commen
My suggestions for this Service Week: _______ (please comment below)
3 people participated
0 0 1
NP781773
2026-3-6 IT 876
【S70 Roller】I'm quite happy for the purchase i did and from vaacuming side it is very good, but i have to return the product because the water pump was not working and the mocios were not getting wet during washi...view all
0 0 0
Mova Support
2026-3-6 GB 1085
【Mova Spring Service Online Q&A】3-Year Warranty – Have you used it yet? 🎁 💬 Your Voice – Your experience with the 3-year warranty! The 3-year warranty is one of our most important promises. 🤝...view all
0 0 16
RM781778
2026-3-5 841
【Z50 Ultra】dopo aver fatto la pulizia e il lavaggio in un piano dove non c'è la base si è fermato con batteria al 44%; dopo 3 ore la batteria era al 32%, adesso, dopo 6 ore, è al 17% e il robot è rimasto imm...view all
0 0 1
Mova Support
2026-3-5 GB 798
【Mova Spring Service Online Q&A】Question: After the repair – how long did it last? 🔧 Repair quality – your experience matters! Sometimes the device comes back, and shortly after, the same probl...view all
1 0 4
Mova Support
2026-3-4 GB 865
【Mova Spring Service Online Q&A】First contact with customer service – which method did you choose? 👋 Welcome to Your Voice – Your Customer Service Managers are here! Meet your Mova CS Managers:...view all
0 0 10
Mova Support
2026-3-4 GB 1061
👋 Welcome to the Repair Desk – Your Service Managers are here! Meet your Mova Service Manager: Service_Manager_Lee He will be online throughout (2026.3.4-2026.3.6) to answer your questions about ...view all
0 0 18
Mova Support
2026-3-4 GB 1573
Stick Digest1 Your voice, our promise. For the next three days, our Service Managers are online to answer your questions and listen to your feedback about repairs, spare parts, and warranty claims. ⚠️ Please not...view all
3 0 11
VD499480
2026-3-3 GB 978
【P50 Pro Ultra】How do you set the machine to detach and leave the mop pads when it goes out for a clean?
0 0 1
XM845577
2026-3-2 IT 783
Non ho un animale ma vorrei ugualmente usare il detergente per animali in alcune zone della casa. È possibile ? Se si come ?
0 0 1
Vicktor
2026-3-2 1567
The robot do not create path between 2 zone any tips to follow to solve this issue and make it works?!
0 0 13
Mova Forum
2026-3-2 DE 1432
Digest1 【Earn & Redeem】Every Monday, we’ll be sharing valuable tips about using your MOVA robotic mower. Optimized Weekly Q&A: MOVA Winter Storage Guide 🌿Q: Should I Check the battery during winter? 📅 Share your answer ...view all
0 0 1
Mova Forum
2026-3-2 DE 1939
Digest1 【Mini-Class】Q&A: Test Your S70 Roller Knowledge! Q1. What is the suction power of the S70 Roller? A. 28,000Pa* B. 4,700Pa* C. 10,000Pa D. 15,000Pa Q2. Which technology helps the S70 Roller reach corners an...view all
0 0 20
Mova Forum
2026-3-2 DE 4021
Digest1 【Mini-Class】Welcome to the S70 Roller Mini Class! In just 1 minute, you’ll see why the S70 Roller is your ultimate home cleaning helper. 🧹✨ Powerful, precise, and effortless. 💡 Why We Love the S70 Roller 1...view all
1 1 1
RK245001
2026-3-1 859
【Z50 Ultra】Issue 1: The robot keeps distance from the plinth under our kitchen cabinets, and skipping debris. Not sure whether it is a firmware issue, it seems like the robot cannot extend the retractable side b...view all
0 0 1
VL321406
2026-3-1 1293
【LiDAX Ultra 2000 AWD】After the "wintersleep" in the Netherlands I want to connect the mova 1000 again. First I forgot the password for my account. I have made a new one. So I need to do the connexion bit again. Wifi not a...view all
0 0 2
YV856126
2026-2-28 888
【MOVA 1000 and MOVA 600】Je Suis decu par le sav, perdón e ne repond a mon probeme, imposible de mettre a jour cette appariel, personne pour repondré a mes attatente, mais pour encaisse la il y a du monde .
0 0 1
SS183868
2026-2-28 767
【V50】Hello, I bought the V50 about 3 months ago. Lately it still leaves a lot of dust, crumbs and other small rubbish bits on the floor. Even on max suction and deep clean functionality. I made sure to c...view all
0 0 1
Hermes
2026-2-27 IT 812
hi guys!! in the app I can find to schedule the job in Spring, Summer, Autumn and Winter. now I've set to "spring" and "summer". when it is expected to start? how do is spring considered? 21st March...view all
0 0 1
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