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2025-8-14

1416

【Z50 Ultra】Bonjour, quelqu’un sait il ou l’on peut trouver cette pièce ? Il s’agit du support de la serpillère. Un ressort à cassé et l’on arrive plus à le faire tenir. Merci !

1

2025-8-14

1536

【MOVA 1000 and MOVA 600】Pourquoi le robot fait les bordures trop loin pourtant bien définie lors du mapping du terrain, resultats de lherbe non coupée sur les bordures.

0

2025-8-14

1260

Can you add any scented cleaner to clean water tank and not harm unit? Little scent instead of plain water when mopping would be nice.

0

2025-8-14

1685

Bonjour Est ce que l'aspirateur robot mova E30 ultra peut fonctionner sans le wifi ? Je ne vais plus avoir d'abonnement wifi. Vais je devoir faire un partage de connexion avec mon téléphone ? Co...view all

0

2025-8-13

1435

Bonjour comment faire pour que mon aspirateur vide ses saleté dans le sac aspirateur de la stations svp

0

2025-8-13

1377

Comment faire pour ajouter ou supprimer du terrain dans la zone sans refaire tout le mappage

0

2025-8-13

1702

【V50】Ho notato un rumore strano che si sente solo in fase di spostamento del robot ma non è presente quando aspira o lava

0

2025-8-13

1514

【V50 Ultra】When I go to set up scheduled cleaning i noticed there is no option under custom, by room to choose mop after vac. It seems like this may have been left off erroneously as if I choose custom and do t...view all

1

2025-8-13

GB

1518

【LiDAX Ultra 2000 AWD】There is possible to select 'target' (the lowest option) to mow. Okay. Those 'target' can create very smoothly ... BUT ... how to delete those? Should I find that option somewhere? Should there be opt...view all

0

2025-8-12

1403

【V50 Ultra】Since 4.39_2501 seems like the lidar turret doesn't always come back up after entering a low lying area. This then causes the map to get incorrect due to the robot thinking there is more low lying ar...view all

0

2025-8-12

1485

When I start the work by pressing the main button in the app, the Mova takes a lot more time that when it is scheduled, which makes me wonder whether the job done when scheduled is complete or not

0

2025-8-12

1725

【LiDAX Ultra 2000 AWD】Le robot détecte les hautes herbes comme des obstacles : il faudrait pouvoir sélectionner des obstacles détectés sur le rapport de tonte pour forcer un passage du robot dessus.

1

2025-8-12

1415

Buongiorno, come mai il mio robot mova 1000 non sempre si collega al telefono? La linea wifi è la stessa, cellulare vicino al robot ma faccio sempre difficoltà a collegarli. Stanotte ha lavorato e ...view all

0

2025-8-11

1510

【MOVA 1000 and MOVA 600】Rajouter la possibilité de faire reconnecter le robot au wifi depuis l’application. J’ai un répéteur pour étendre mon reseau, il est fourni par mon provider internet. On ne peut pas changer le...view all

1

2025-8-11

1421

【MOVA 1000 and MOVA 600】Bonjour, J'arrive à créer des zones facilement mais impossible de créer des chemins entre les zones, et pourtant je suis parfaitement la procédure. Please help me

0

2025-8-11

1684

The robot will not map my home. It did before but not the map will not change. I can't do anything from the app anymore. I deleted and reinstalled it many times and nothing changed. I can't even pause...view all

0

2025-8-11

2111

Hi There, First and foremost, absolutely love the P50 Pro-Ultra - amazing cleaning! Every time during a cleaning everywhere cycle, whenever it returns to the base to empty dirty water and refill, it...view all

0

2025-8-10

1304

Azionare telecamera su cellulare condiviso

0

2025-8-9

1445

【MOVA 1000 and MOVA 600】Suggerimento per nuova funzionalità: Dopo aver interrotto manualmente la falciatura di una zona (per qualsiasi motivo) vorrei poter ricominciare il lavoro saltando la percentuale di lavoro già svolt...view all

2

2025-8-9

1283

After the 1st day of work he try to dock but the side minimop seems to block the robot on the ramp. He docked a few time during the day but now he Just cant dock anymore he try and ten turni off in fr...view all

0

2025-8-9

1555

【Z60】SAV MOVA A FUIR Achat en juillet 2025 z50 Pas de solution de prise en charge avec sav Mova en garantie . suite conversation en ligne. Problème de positionnement correct en automatique sur la base p...view all

1

2025-8-8

1365

【V50 Ultra】Pourquoi le séchage des serpillières dure-t-il très longtemps, plus de 2 heures ? Je vais avoir de grosses factures d'électricité.

0

2025-8-8

1679

【V50】Vacuum + Mop = My Floors Have Never Looked Better! ⭐⭐⭐⭐⭐ I’ve been using the Mova Robot Vacuum & Mop for a while now, and I’m honestly so impressed. Not only does it vacuum with great suction ...view all

0

2025-8-8

1497

【MOVA 1000 and MOVA 600】Lorsque le robot reprend sa tonte il y a une faute de français. Le message reçu est " le robot poursuivra sa tâche inachevée " , il faudrait écrire " le robot poursuit sa tâche inachevée "

2

2025-8-8

1552

【P50s Ultra】Brought this robot vacuum last week do it been working fantastic. The customer service and shipping was super smooth and nice. The robot itself is really easy to use and clean the house really nice. O...view all

0

2025-8-8

1297

Bonjour Je fais ce poste pour vous dire de ne pas acheter un E30 ultra étant donné que c'est un appareil pourri La cartographie ne fonctionne pas, il tourna ont pendant des heures

0

2025-8-8

GB

1712

【LiDAX Ultra 2000 AWD】It's good to have Rain Protection enabled, but ... how should it work or use? The MOVA returns back to the charging station the beginning of rain - okay. But what next? Who knows - when can continue m...view all

0

2025-8-8

2021

Poll

【LiDAX Ultra 2000 AWD】Today, when the robot mower mova 1000 is parked and not charging, the battery power level is decreasing very quickly, in some hours. Why not charging during the day ? During the day, when temperature...view all

Yes, urgent fix is required immediately

Yes, a fix could be interesting in some weeks

17 people participated

1

2025-8-7

1410

I have a new robot andit fails to go into the hallway to find the other 3 rooms it has to clean

0

2025-8-7

1406

【MOVA 1000 and MOVA 600】Bonjour, il m’est impossible d’ajouter mon robot tondeuse (mova 600) au widget. Cela me demande toujours d’ajouter un appareil. L’appareil est bien enregistré quand je rentre dans l’application....view all

0

2025-8-7

4259

【V50 Ultra】Hello, I'm experiencing an issue with my Mova V50 Ultra. Every time it passes under my bed, the LIDAR sensor turret doesn't lift back up automatically, which prevents the robot from remapping the area...view all

2

2025-8-6

1386

Hello, is there a way to freely rotate the furniture in the map? I can chose only a 90 degree rotation

1

2025-8-5

GB

1436

【LiDAX Ultra 2000 AWD】Am I only - who sees huge Fonts? ... which means that some of information will be hidden somewhere. Eg with this m2 ... okay so far 15364.0m2 (soon much more) Kokonaisaika (total time) ... min? Do it...view all

0

2025-8-5

1455

【LiDAX Ultra 2000 AWD】Hello, The mova 1000 is a great robot. I gave encountered some limits. Due to critical issues with temperature, I am forced to use the robot during nights, and not too early. I need some features : -...view all

0

2025-8-5

1561

【MOVA 1000 and MOVA 600】Hello I have 2 maps and 2 schedules but I have to select the map on apps otherwise it didn't launche the task... Is this a bug or something to do ? Thanks

0

2025-8-5

1322

【MOVA 1000 and MOVA 600】Il faudrait pouvoir rajouter les zones en les dessinant directement depuis le robot. Cela serait plus précis que de le faire depuis l'application. Dans mon exemple j'ai délimité les zones a peu pr...view all

1

2025-8-5

2198

【V50 Ultra】Does the mova robot say when the dust bag has to be replaced?

0

2025-8-4

1424

【V50 Ultra】Some particular furniture may be recognized as a threshold to step over. This furniture may be movable in the home. If no thresholds are set, it would be nice to be able to disable this feature perman...view all

0

2025-8-4

1425

【MOVA 1000 and MOVA 600】Hello to all, I have a MOVA 1000 device with the firmware version 4.3.6._0327, when I lift it the alarm anti-theft doesn't make any sound. I made a test with an on-going cutting activity, put in paus...view all

0

2025-8-4

1516

【MOVA 1000 and MOVA 600】I have noticed a behavior of the “mowing direction” function that I would like to clarify. I have set up two mowing zones, scheduled on alternate days (one day zone 1, the next day zone 2). I have ...view all

0

2025-8-4

1336

Good morning, I can’t manage to change the language. I click on the three dots at the top right… I get to the relevant option, press the button for the new language, but it tells me I need to be on ...view all

0

2025-8-4

1987

【Z50 Ultra】anyone has the same problem ? techical assistence cannot help to resolve

0

2025-8-4

2444

【V50 Ultra】Hello, I've been using the Mova V50 Ultra Complete for a little over two months, and I’ve noticed that the levels of the cleaning solutions in the dual tank (sections A and B) haven’t changed at all...view all

1

2025-8-3

1585

【LiDAX Ultra 2000 AWD】My mova 1000 is my best friend... Easy to set up, to run and effective. Except Tha Tha single grass can grow by 20 cm during the night... And the lidar detect it as a three and the mova 1000 turn aro...view all

0

2025-8-3

2020

【MOVA 1000 and MOVA 600】Hello, We bought a mova 1000 and when we want to activate it and start to initiate a perimeter to mow of the zone the mower resquest to upgrade the firmware. After several try the mower says fail to ...view all

0

2025-8-3

1282

Bonjour, le retour à la station pour recharge alors qu’il reste 58%… Est-ce normal ?

1

2025-8-2

1468

【V50】Have Mova V50 in the United States. When will the regular cleaning solution and pet solutions be available? The company tells us we can’t use any other solutions without risking damage but you have n...view all

0

2025-8-2

1351

【MOVA 1000 and MOVA 600】Lorsque la tonte est presque finie, ne pas attendre que la batterie soit chargée à 100% pour finir la tonte. Après plusieurs tontes le robot connait la surface qui lui reste à tondre et devrait po...view all

1

2025-8-2

GB

1629

【V50 Ultra】Had my machine for a few weeks now, and did a cleaning of the docking unit today and now everytime my machine cleans its mop pads it’s making an obnoxious squeaking sound. Any ideas?

0

2025-8-2

GB

2994

【V50 Ultra】On the Mova P50 Pro Ultra is the detergent added to the dedicated container used to clean mop pads or clean floors as well?

1

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