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DN414100
2025-8-8
【MOVA 1000】It's good to have Rain Protection enabled, but ... how should it work or use? The MOVA returns back to the charging station the beginning of rain - okay. But what next? Who knows - when can continue m...view all
0 0 3
ML152518
2025-8-8
Poll 【MOVA 1000】Today, when the robot mower mova 1000 is parked and not charging, the battery power level is decreasing very quickly, in some hours. Why not charging during the day ? During the day, when temperature...view all
Yes, urgent fix is required immediately
Yes, a fix could be interesting in some weeks
No
17 people participated
1 1 2
Mootje
2025-8-8
I have a new robot andit fails to go into the hallway to find the other 3 rooms it has to clean
0 0 1
BF200404
2025-8-7
【MOVA 1000 and MOVA 600】Bonjour, il m’est impossible d’ajouter mon robot tondeuse (mova 600) au widget. Cela me demande toujours d’ajouter un appareil. L’appareil est bien enregistré quand je rentre dans l’application....view all
1 0 1
Fryzz
2025-8-7
【V50 Ultra】Hello, I'm experiencing an issue with my Mova V50 Ultra. Every time it passes under my bed, the LIDAR sensor turret doesn't lift back up automatically, which prevents the robot from remapping the area...view all
3 1 12
BZ970274
2025-8-7
Hello, is there a way to freely rotate the furniture in the map? I can chose only a 90 degree rotation
1 1 1
DN414100
2025-8-5
【MOVA 1000】Am I only - who sees huge Fonts? ... which means that some of information will be hidden somewhere. Eg with this m2 ... okay so far 15364.0m2 (soon much more) Kokonaisaika (total time) ... min? Do it...view all
0 0 3
ML152518
2025-8-5
【MOVA 1000】Hello, The mova 1000 is a great robot. I gave encountered some limits. Due to critical issues with temperature, I am forced to use the robot during nights, and not too early. I need some features : -...view all
0 0 2
VC276014
2025-8-5
【MOVA 1000 and MOVA 600】Hello I have 2 maps and 2 schedules but I have to select the map on apps otherwise it didn't launche the task... Is this a bug or something to do ? Thanks
0 0 3
Patpat
2025-8-5
【MOVA 1000 and MOVA 600】Il faudrait pouvoir rajouter les zones en les dessinant directement depuis le robot. Cela serait plus précis que de le faire depuis l'application. Dans mon exemple j'ai délimité les zones a peu pr...view all
1 1 1
Fryzz
2025-8-5
【V50 Ultra】Does the mova robot say when the dust bag has to be replaced?
0 0 1
Fryzz
2025-8-5
【V50 Ultra】Some particular furniture may be recognized as a threshold to step over. This furniture may be movable in the home. If no thresholds are set, it would be nice to be able to disable this feature perman...view all
0 0 1
DB884613
2025-8-5
【MOVA 1000 and MOVA 600】Hello to all, I have a MOVA 1000 device with the firmware version 4.3.6._0327, when I lift it the alarm anti-theft doesn't make any sound. I made a test with an on-going cutting activity, put in paus...view all
0 0 7
LN538901
2025-8-4
【MOVA 1000 and MOVA 600】I have noticed a behavior of the “mowing direction” function that I would like to clarify. I have set up two mowing zones, scheduled on alternate days (one day zone 1, the next day zone 2). I have ...view all
0 0 3
OF660464
2025-8-4
Good morning, I can’t manage to change the language. I click on the three dots at the top right… I get to the relevant option, press the button for the new language, but it tells me I need to be on ...view all
0 0 4
LA400815
2025-8-4
【Z50 Ultra】anyone has the same problem ? techical assistence cannot help to resolve
0 0 1
Julius
2025-8-4
【V50 Ultra】Hello, I've been using the Mova V50 Ultra Complete for a little over two months, and I’ve noticed that the levels of the cleaning solutions in the dual tank (sections A and B) haven’t changed at all...view all
1 1 4
IP297463
2025-8-4
【MOVA 1000】My mova 1000 is my best friend... Easy to set up, to run and effective. Except Tha Tha single grass can grow by 20 cm during the night... And the lidar detect it as a three and the mova 1000 turn aro...view all
0 0 1
TE005384
2025-8-4
【MOVA 1000 and MOVA 600】Hello, We bought a mova 1000 and when we want to activate it and start to initiate a perimeter to mow of the zone the mower resquest to upgrade the firmware. After several try the mower says fail to ...view all
0 0 1
UN726192
2025-8-3
Bonjour, le retour à la station pour recharge alors qu’il reste 58%… Est-ce normal ?
1 1 2
ME355725
2025-8-2
【V50 Ultra】Have Mova V50 in the United States. When will the regular cleaning solution and pet solutions be available? The company tells us we can’t use any other solutions without risking damage but you have n...view all
0 0 1
Patpat
2025-8-2
【MOVA 1000 and MOVA 600】Lorsque la tonte est presque finie, ne pas attendre que la batterie soit chargée à 100% pour finir la tonte. Après plusieurs tontes le robot connait la surface qui lui reste à tondre et devrait po...view all
1 1 1
NW116410
2025-8-2
【V50 Ultra】Had my machine for a few weeks now, and did a cleaning of the docking unit today and now everytime my machine cleans its mop pads it’s making an obnoxious squeaking sound. Any ideas?
0 0 1
XF203703
2025-8-2
【V50 Ultra】On the Mova P50 Pro Ultra is the detergent added to the dedicated container used to clean mop pads or clean floors as well?
1 1 4
Salt
2025-8-2
I just noticed that all the products seem to have disappeared from the Mova Canada store. Is this a bug or is the site undergoing maintenance? I checked the USA site and everything looks fine there.
0 0 1
DN414100
2025-8-1
【MOVA 1000】I'm missing to possible to set a default start position to zone. Now, if mowing continues, MOVA will continue from previous position. But otherwise, it seems to start 'somewhere' ... maybe middle of z...view all
0 0 1
MOVA Official
2025-8-1
【IFA2025】🎉Calling all MOVA international fans! 🎉 🚀 Join MOVA Fan's Day! With a free one-day IFA ticket! 📅 Date: 13:00-15:00 September 6th, 2025 📍Location: Messedamm 22, 14055 Berlin, Germany Booth N...view all
2 3 0
UE924353
2025-8-1
【P10 Pro Ultra】Is there a more CLEAN scented cleaning fluid for the P10 Pro Ultra? The prescribed Mova Cleaning Solution does not leave a clean aroma after mopping.
0 0 1
DN414100
2025-7-31
【MOVA 1000】Here has been dry and warmer than usual all of July. I've noticed that while MOVE do especially 180 degree turns - with FULL POWER. That causes digging effect ... those tyres will spin and dig fast. I...view all
0 0 3
Patpat
2025-7-31
【MOVA 1000 and MOVA 600】J'ai une pente importante et j'ai remarqué que le robot se débrouillait bien en montant par contre pou descendre il va un peu n'importe où. Il faudrait pouvoir lui dire que dans certaines pentes i...view all
2 2 1
Patpat
2025-7-31
【MOVA 1000 and MOVA 600】Avant j'avais un bosch indego 500+. La gestion des tontes etait vraiment bien faite. On pouvait définir une récurrence pour la tonte coe par exemple tous les 3 jours. Des heures d'exclusion aiinsi ...view all
1 1 1
Patpat
2025-7-31
【MOVA 1000 and MOVA 600】C'est dommage de ne pas avoir prévu un emplacement sous le capot de la tondeuse pour stocker le cache du lidar. On aurait pu l'avoir toujours à porté de main plutôt que de le ranger n'importe où
3 1 6
Patpat
2025-7-31
【MOVA 1000 and MOVA 600】Bonjour Il faudrait pouvoir superposer les différentes cartes comme celles des résultats de tonte avec celles qui permettent de définir les zones. Ceci afin de permettre de redéfinir des zones d'...view all
1 1 1
UM388334
2025-7-31
Hello, I got my first mova robot. It connected to the WiFi and the first setup was very easy. However, during mopping it randomly disconnected (same day) and I cannot get it to reconnect. The only s...view all
0 0 1
trhao
2025-7-31
【P10 Pro Ultra】HELP: House Map Rotated 30* Degrees - Cannot Use Certain Features Re-posting but this time with a 2D image. The map the P10 Pro Ultra created is rotated approximately 30* degrees clockwise. That m...view all
1 0 3
OV590014
2025-7-31
【V50 Ultra】Bonjour, lorsque je lance une tâche de nettoyage, le robot est bloqué dans la station. Je dois le soulever et le tirer pour qu’il sorte (sans forcer). Une des serpillières est toujours plus basse...view all
0 0 1
trhao
2025-7-31
【P10 Pro Ultra】Easy(er) Way to 'Cruise' House?! When away if I want to check the house using the robot and camera - the only method I've figured out is quite convoluted... Is there an easier way to have the robot c...view all
0 0 2
AS497972
2025-7-31
【MOVA 1000 and MOVA 600】My new unit take multiple hours and multiple recharges to vacuum 400 sq feet. Plus not much dirt ever gets into the bag. Defective? Wrong settings? Seems to mop fine. Just the vacuum that is wonky ...view all
0 0 3
JG409109
2025-7-31
【MOVA 1000】The mowing records do not update any more. I can only see old mowing records in the app
0 0 1
ME355725
2025-7-30
【V50 Ultra】V50 ultra. When I try to set a scheduled custom cleaning to vac & mop, the robot does not detach the mop and vacuum first. It mops first and leaves the mop pads attached then vacuums. I have my settin...view all
0 0 2
IR273875
2025-7-29
【V50 Ultra】How to modify the robot Language. just english?
0 0 1
XB166498
2025-7-29
【MOVA 1000】MOVA 1000 ATTENTION: False information: two functions do not work as promised 1) In the App settings, we can set the obstacle detection to 20cm, however, the response from support was: "We would like...view all
0 0 1
YA853978
2025-7-29
【V50 Ultra】Buongiorno, con P50 acquistato da 2 settimane mi capita sempre di trovare aree sporche di particelle raccolte, come se fossero state rilasciate dal P50 nel suo percorso. Frequentemente capita di trov...view all
0 0 1
CI294506
2025-7-29
I just got my Mova yesterday and was so excited to start using it. Everything was ok until it started to mop. I got a abnormal water level in washboard so I went and had to clean out water because it ...view all
0 0 2
JK047737
2025-7-29
【P10 Pro Ultra】Any idea on when the solution, pads and filter bags will be available to order on line?
2 0 6
UN726192
2025-7-29
MOVA me suggère de faire un RESET de mon P50S Ultra mais j’aimerais savoir si cela annulera mes cartographies… Que les plus bienveillants d’entre vous veuillent bien me renseigner… Et j’en sera...view all
1 1 4
trhao
2025-7-29
【P10 Ultra】I have set up our P10 Pro Ultra to vacuum only on certain days. Every time it does this it dutifully returns to the base and CLEANS the mops. On other days I have it set to vacuum & mop and of cours...view all
0 0 3
JQ040898
2025-7-28
【P10 Pro Ultra】I just purchsed my first MOVA robot and still watch it in awe. I have had many robot vacumes over the years since inception and even resently purchased a ecovacs high end model for my parents house....view all
0 0 1
SW344615
2025-7-28
【MOVA 1000 and MOVA 600】Pourquoi la batterie du Mova600 se décharge t’elle si vite pendant les phases de non utilisation ? Ex: 8h00 = 100% 15h00 début de la tonte = 36% Aucune utilisation entre 8h et 15h ! Cdlt
0 0 5
NY777542
2025-7-28
【MOVA 1000 and MOVA 600】Bonjour. Lorsque je défini une zone pour ignorer les obstacles , il faudrait pouvoir désactiver le détecteur de pluie que pour cette zone. En effet j'ai une glycine, et pour que le robot puisse pa...view all
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