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WN586645
2025-8-22 771
【MOVA 1000】Hello I am just starting using my new mower. I guess it completed its task during the evening. I found a list of main steps given as report but I expected a map. Only map I find seems to show next pla...view all
0 1 1
GQ604503
2025-10-14 671
【MOVA 1000 and MOVA 600】I am trying to find the SKU to register my new P10 Pro Ultra. Where is this located? I found the serial on the box but the registration page says "Starts with MG-, MC-, or MM- " for the SKU and I don'...view all
0 0 4
RN221046
2025-12-22 DE 585
【Z50 Ultra】Z60 also leaking water after returning to dock mid clean. squeezing mechanism may not be working correctly. how fix this?
0 0 2
FI254704
2025-10-15 641
【MOVA 1000 and MOVA 600】Impossible de mettre à jour le micrologiciel que cela soit en cliquant sur le bouton de l'application ou que cela soit en sélectionnant la mise à jour automatique. Tant que la mise a jour n'est pa...view all
0 0 2
LJ520464
2025-12-22 544
【V50 Ultra】The robot started a room without lidar (the head stayed down). It does clean but the logic is missing, also it doesn’t exactly know where it is so it’s going outside usual borders. Howcome the LiDAR...view all
1 0 1
TB445541
2025-8-22 797
【MOVA 600】è possibile fare delle piccole modifiche alla mappa manualmente senza usare il robot?
0 0 2
YH661224
2025-8-23 818
【V50 Ultra】Il robot non utilizza il detergente
0 0 2
GG972906
2025-10-16 568
【MOVA 1000】Buongiorno a tutti, Sono possessore di un MOVA1000 e riscontro un problema fastidiosissimo. Ogni volta che arriva un nuovo aggiornamento non riesco più ad entrare nella pagina di gestione del robot p...view all
0 0 2
HP435699
2025-12-24 GB 588
【Z60 Ultra Roller Complete】Hi, I tried to add another map for a second floor. After some researching, I found out that there should be a multi-floor section on the app to add another map. But in the latest version of the iPhon...view all
0 0 2
LH393719
2025-8-23 756
【FD10 Pro】J’utilise le MOVA FD10 Pro tous les jours depuis sa réception, et je dois dire que c’est un vrai plaisir. Que ce soit pour des tapas croustillants, des viandes juteuses, du poisson tendre ou encore...view all
+4
2 0 0
OS984455
2025-10-16 615
【MOVA 1000 and MOVA 600】Bonjour, Suite à une mise à jour probable de l'application, je me suis reconnecté avec mon compte créé sur le site plutôt que le compte créé avec l'application et le numéro de téléphone. Gr...view all
0 0 2
US618099
2025-8-24 751
Bonjour, quel détergent utilisé pour mettre mon robot aspirateur, utilisé depuis février je met uniquement de l’eau mais je voudrais essayer avec un produit mais sans l’endommager. Merci Peut t...view all
0 0 2
OO179757
2025-10-16 636
【E30 Ultra】Scusate che tipo di detersivo posso usare con questo modello? Si dice che non sia previsto detergente per questo modello ma non si può sempre lavare solo con l’acqua ogni tanto il detersivo ci vuole...view all
0 0 2
LU230152
2025-8-24 778
【E30 Ultra】Bellissimo il mio Mova E30 Ultra adoro non fare più manutenzione costante come il mio robot precedente. Adesso posso programmarlo in maniera veramente flessibile e la cosa più bella è che si lava i...view all
2 0 1
Sjwabbie
2025-8-24 981
【V50 Ultra】When i tell the P50 Pro Ultra to clean the carpet (set as zone) (it has recognized the carpet) it just goes there, turns around for 3 or 4 minutes, says cleaning job done and docks. It did not clean t...view all
0 0 3
XI450253
2025-6-14 1040
【Z50 Ultra】Bonjour, je remarque que la serpillière Queen quand elle est en activité. Quelle est la solution?
0 0 2
JL363704
2025-12-25 NL 582
【P50 Pro Ultra】Hello Support Team, I am writing to report a technical issue with my robot vacuum, the Mova P50 Pro Ultra. The device does not recognize the correct wake word, "Hey Mova." However, it does respond t...view all
0 0 3
OM694653
2025-6-15 1140
【MOVA 1000 and MOVA 600】Bonjour, Je ne comprend pas l'utilité de la carte 3D qui ne peut pas être exploitée, sauf erreur de ma part. Autre chose, serait il possible d'exploiter les cartes à partir des zones de tonte réa...view all
0 0 3
ZP772330
2025-10-20 570
【MOVA 1000】I just bought a Mova 1000 and two Jouirs. After that, you did a promotion with the garage. Can I get the garage? If not, I'll make a return.
0 0 3
XZ124905
2025-8-24 777
Bonjour mon robot ne parvient pas à monter sur la base il monte mais pas totalement comment faire ? Plusieurs manipulations déjà faites et réinitialisation aussi merci
0 0 2
WI754395
2025-10-20 609
Da qualche giorno, durante la pulizia quotidiana, il mio p50s ultra emette dei rumori meccanici (come arresti improvvisi delle ruote), il che non rende fluida l’operazione di pulizia e molto fastidio...view all
0 0 2
DY496455
2025-6-15 916
Bonjour j’ai un problème avec mon chargeur il ne charge plus
0 0 2
EZ308517
2025-8-24 1008
Not sure what happened and wondering if anyone else has this issue. It randomly stopped spinning. I see it spin for 1 second when it starts cleaning and then it stops the whole cleaning cycle.
0 0 4
IE422967
2025-12-25 494
【V50 Ultra】Is it normal that de p50 is delivered whitout a cleaning reservoir?
0 0 4
UM582041
2025-6-16 IT 1073
【MOVA 1000 and MOVA 600】Ho programmato il mio Robot Mova 1000 a 3 partenze settimanali ma all'ora prestabilita, nonostante il salvataggio ecc. del programma il Robot non si è mosso in autonomia, qualcuno sa dirmi se può di...view all
0 0 2
FY390064
2025-8-25 870
【V50 Ultra】What is the recommended floor pad for the P50 Pro Ultra to sit on?
0 0 4
DF273357
2025-8-25 853
【V50 Ultra】I'm an trying to remove an low clearance area, but the app won't let me. Am I doing something wrong or is this a bug?
0 0 4
KI558830
2025-10-21 1103
I am having some issues with the setup of my map using the P10 Pro Ultra I have a few area rug runners that I will remove at times of mopping. I have noticed that when the bot gets to those areas th...view all
0 0 3
Fryzz
2025-8-25 928
【V50 Ultra】I know that mops are cleaned with hot water, but what about the water used for mopping floors? What is the temperature of the water when the robot is cleaning the floor?
0 0 3
NV785333
2025-10-21 638
【MOVA 1000 and MOVA 600】Ma dove sente la pioggia? Oggi pioveva a diritto ed era programmato per uscire. Ha tagliato per piu di 1 ora sotto la pioggia. La funzione rilevamento pioggia da app è attiva, ma non ha funzionato. ...view all
0 0 3
DN414100
2025-6-17 GB 1058
【MOVA 1000 and MOVA 600】Could it be possible to have option to enable/disable all (or single) scheduled tasks? Eg after heavy rain, it's not wise to mow at all.
0 0 2
QZ684127
2025-6-17 1165
【MOVA 1000 and MOVA 600】I recently bought a MOVA 1000 robotic mower. Lately, it’s been impossible to connect it to the network. The Wi-Fi connection is fine. The Bluetooth connection is fine. But the network connection doe...view all
0 0 2
DE665750
2025-10-23 858
【MOVA 1000 and MOVA 600】Hi all, I've just received my Mova 1000 for a week and it is not working properly. It only mows a small part of lawn and then just starts to ride random against borders or back and forth at a borde...view all
0 0 6
Macmoc
2025-12-29 GB 746
Digest1 【MOVAChristmas】I thank mova for helping me keep Penny's litter box always tidy even during these Christmas holidays 🎄🎅🏻 We cats also eat more during these Christmas holidays and we want to spend more time with o...view all
2 1 1
VH574264
2025-8-27 940
【V50 Ultra】Our kitchen cupboards are hanging over the floor (12cm high, 7 to 9 cm deep) The mova does not clean or sweep that area. Do we need a special setting to convince it to clean there as well? Kind ...view all
+3
0 0 3
My.Smart.Home.Review
2025-6-20 1114
【Share&Win】In the spring we have the problem of our dogs bringing in dirty footprints and other debris and leaving it around the house. Every night we were having to go around the house and mop up the mess. I th...view all
2 0 0
TQ879639
2025-8-28 DE 765
【FD10 Pro】Je possédais déjà un airfryer depuis environ deux années, mais j'en voulais un qui soit plus récent et plus performant. Après quelques utilisations, je peux vous dire que je suis conquis par cet...view all
+5
2 1 0
OG368519
2025-12-29 542
【MOVAChristmas】Pulire è facilissimo con Mova. Il regalo più bello che possiamo farci è il tempo e Mova ci regala tanto tempo libero in più da dedicare a noi stessi. #MOVAhome #mova
2 0 1
Cavalier Bellumori
2025-12-29 561
【KingCake】During this Christmas holidays I made Christmas cookies for everyone 🧑🏻‍🍳 What do you think about them? Do you like the result?
2 0 1
ZL899611
2025-10-30 525
Can't seem to find out in the app how i can make sure on a tile floor that i direct my P50 to make a full vacuum before starting the mop cycle. Thanks.
1 0 1
Mova Support
2025-10-31 GB 769
【Z60 Ultra Roller Complete】Hey everyone! Great news for all Mova Z60 Ultra owners! To show our appreciation, we're running a special reward campaign. How to claim your rewards: 1. Write a review for your Mova Z60 Ultra on th...view all
0 0 3
OT278424
2025-6-29 1164
【Share&Win】Hi Everyone ! I didn't see any post on the upcoming new MOVA Self-cleaning Litter Box: Odor-Free for Cat and You, it seems to be packed with features, and looks promising, currently its in Kickstart...view all
2 2 0
DN414100
2025-8-30 GB 847
【MOVA 1000】I'll move later a charging station inside for the Winter. If the station location is different (including direction) in the spring than it is now, what will happen to the self-set cutting directions? ...view all
0 0 3
AT679399
2025-12-30 IT 623
【MOVAChristmas】My new MOVA Z50 ULTRA just arrived in time to help me clean my house during rand after the holidays. 🎉🎉🎉😍😍😍
2 1 1
QQ757646
2025-8-30 902
RewardReward 1 ecredit 【V50 Ultra Complete】Il mio MOVA V50 Ultra ha superato ogni aspettativa. La sua potenza di aspirazione e l'efficacia del lavaggio sono eccezionali; le spazzole rotanti lasciano i pavimenti impeccabili, senza aloni. La nav...view all
1 0 1
VD787188
2025-12-30 IT 644
【MOVAChristmas】Pulizia sotto il tavolo e stazione
2 0 1
ML152518
2025-6-30 941
【MOVA 1000 and MOVA 600】Dear support, My robot mova 100 discharges itself very quickly when not charging: about several 50% in some hours. I expect the self discharge was slighter. This issue implies that the power consump...view all
0 1 1
XY665882
2025-6-30 1085
【MOVA 1000 and MOVA 600】Salve, ho appena messo in funzione il mio robot Mova 600 nuovo, con la batteria al 100% riesce a fare circa 100 metri quadrati di giardino, è normale? Il mio giardino è da circa 150 metri quadrati p...view all
0 0 2
Luca01
2025-12-31 1091
【MOVAChristmas】Funziona benissimo, fa risparmiare molto tempo, ci mette il giusto tempo ed è molto preciso, arriva in tutti gli angoli senza difficolta, lo consiglio!
1 0 2
EW379669
2025-8-31 890
【MOVA 1000】Hi there, i have a question concerning charging cycles : when the robot is on charging station waiting and charged at 100%, where does it take energy to keep wifi/bluetooth connection. Is it taking po...view all
0 0 2
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